Juliana Bicycles

Bike Registration Form

Lifetime Frame Warranty

Juliana Bicycles will repair or replace at its option any frame it determines to be defective. The warranty will be in effect for lifetime of the original, registered owner. In order to confirm that you are the original owner, we require that you register on our Warranty page at the time of purchase. Frames produced prior to Model Year 2016 are covered under the previously stated five-year warranty. Warranties do not cover custom finishes. 

Lifetime Bearing Warranty

Juliana Bicycles frame bearings are warranted for life to the original owner of the bike. The return process is simple: send your used bearings back to Juliana Bicycles in an envelope marked "Warranty Bearing Replacement", and be sure to include your return address. We'll turn your package around within 48 hours, and cover the shipping back to you. That's it!

No-Fault Replacement

Juliana Bicycles will make replacement parts available to the original owner at a minimal charge in the event of a crash or other non-warranty situation for the life of the bike.

Any Problems? Contact Our Warranty Department

 


Thank you for purchasing a Juliana Bicycle.

Please submit this form within 45 days after your purchase. 
If you have any questions, please contact us.

Owner Information
Informationen zum Bike
Register Your Santa Cruz Reserve Carbon Wheels

NOTE: Only use this section if you upgraded to Santa Cruz Reserve carbon wheels. 

Purchase Information
Numbers Only Please! - No symbols or text. Decimal points are okay.